Frequently Asked Questions

Everything you need to know about shopping with Oak&Pearl Clothing Co.

How long will it take for my order to ship?

All orders are processed and shipped within 1-3 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.

Do you offer international shipping?

Yes, Oak&Pearl ships worldwide. Shipping costs and delivery timelines vary by country and will be calculated at checkout.

How do I know which size to order?

We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.

Can I modify or cancel my order after it's been placed?

To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact us within one hour of placing your order and we will do our best to accommodate you.